The Venza Group upholds the highest level of quality assistance. We are committed to providing our customers with direct and quick responses to their questions and inquiries through 24x7 live assistance, e-mail support, and online self-service support.

End User Support
End User Support service provides a cost-effective opportunity to outsource end-user help desk support. This frees your organization from fielding end-user queries, reducing costs while being certain the accurate information is being provided in a timely manner. Support plans are available in three flexible options:

• Bronze Support Plan
• Silver Support Plan
• Gold Support Plan

Self-Service Resources
Self-service resources enables quick 24-hour access to the tools such as our Knowledge Base, Blog, and downloadable documentation and software.

• Ticket System
• Technical Documents
• Customer Service Satisfaction Survey
• Knowledge Base (for existing clients - you must be logged in)
• Blog
• Frequently Asked Questions

Live Support

• Phone: (770) 685-6550
• Toll Free: (866) 684-6132
• Fax: (770) 685-6553
• Email: Support