Customer Service Survey

What was your main reason for contacting technical support?

How did you contact technical support?

Help Desk
Email
Phone
Contact Form
Other

How fast did you get a reply from a technical support staff member?

Extremely Slow
Slow
Fairly Fast
Fast
Extremely Fast

The technical support staff was helpful.

Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree

Overall, how would you rate the quality of the assistance you received from technical support?

Very Poor
Poor
OK
Good
Excellent

Do you have any suggestions for improvement of our technical support services?