VENZA appoints Sophia Gore as Customer Success Manager

(Roswell, GA – February 2, 2015) VENZA proudly announces the appointment of Sophia Gore to the position of Customer Success Manager.  This new role is a comprehensible next step for VENZA given the 400% growth of its PEAK® Series of educational programs in 2014 alone. In this key leadership role, Sophia will manage and direct both internal and external efforts surrounding implementation, education, troubleshooting and helping customers achieve success using VENZA’s technology and services. Ms. Gore will proactively strive to provide customers with the knowledge and guidance they want and need. Sophia will work collaboratively and strategically with clients, from initial consultation to rollout and implementation, to insure that their educational needs are achieved.
VENZA’s PEAK® Compliance and Performance education series consists of an array of learning interventions such as eLearning modules, webinars, and interactive audits. PEAK® programs drive the adoption of behaviors required by hoteliers that aim to protect guest data as well as foster harassment-free environments. Most recently, VENZA has found itself smack dab in the middle of the hotel industry’s data security space. PCI Compliance for Hoteliers, consisting of three role-based modules, is VENZA PEAK®’s flagship product and shows no signs of slowing down. That may have to do with the fact that 2014 has been named “A Year of Mega Breaches” due to fiascos at Target, The Home Depot and Sony (just to name a few).
“Our customers have enough stress running hotels and servicing their guests.  Now, in order to comply with data security standards set by the payment card industry’s Security Council and minimize the risk of a data breach, hoteliers also have to implement education programs.  Thankfully, with Sophia aboard, we are excited to shift some of the burden away from the hotelier and toward my team, the hospitality industry’s leader in educational programs.” says Jeff Venza, President/CEO.
About Sophia Gore
A native of Atlanta with a Bachelor of Science in Hotel and Restaurant Management from Georgia Southern University, Sophia Gore brings to the table a wealth of knowledge about daily operations as well as compliance concerns, from health to occupancy codes.  Ms Gore brings rich experience to VENZA leadership team in both food service (Darden Restaurants) as well as hotel management (Magnolia Hospitality).

About VENZA

VENZA is passionate about the development of technology and services that enable hotels to feel more secure concerning guest data breaches and human vulnerability. With decades of experience, VENZA has the knowledge and experience to empower hotels and their employees to tackle the dynamic cybercrime and guest security landscape.

Over 10,000 properties in over 100 countries look to the VENZA for tools, technology, and strategic security support. Founded in 2008, VENZA is a privately held company and headquartered in Roswell, GA. For more information, please call 770.685.6500 or visit www.VenzaGroup.com.