AI-Powered Phishing: Rethinking Hospitality’s Defense

AI has taken phishing to a new level, transforming the familiar face of the world’s most common cybercrime.
What were once clumsy, typo-ridden scams have evolved into sophisticated, highly convincing emails produced at a large scale, powered by the widespread availability of large language models like ChatGPT and malicious variants such as WormGPT.
Sophistication
AI-driven attacks can mimic internal communications, imitate vendor tone, incorporate personal details scraped from public sources, adapt during an exchange, and slip past many traditional detection tools. They are cleaner, more contextual, and far more convincing than anything seen in previous years.
Scale
Studies show how dramatically the threat has advanced: AI-generated phishing emails now perform as well as those crafted by social engineering experts at a fraction of the time and cost.
This means that attacks once requiring skill, effort, and manual tailoring can now be generated in bulk with minimal involvement.
The effect is already visible. Reports show a 4,000% increase in phishing since ChatGPT’s introduction.
Protection
To stay protected, hotels need security awareness programs built for today’s risks—supported by realistic phishing simulations that map staff susceptibility and build resilience against AI-enabled threats.
AI-Driven Phishing Simulations
VENZA’s AI-Driven Phishing Simulations give hoteliers the tools they need to stay ahead of this next-gen threat.
The simulations integrate AI at both the concept and content levels. First, they use AI-powered threat identification tools to identify current threat patterns, attacker behaviors, and trending social-engineering tactics. Then, they are built with AI-produced, realistic, context-rich content that reflects how an actual attacker would craft the message. This includes tone, wording, narrative elements, and urgency cues.
The new category expands VENZA’s comprehensive phishing library, which includes hospitality-specific scenarios, such as booking platform impersonations and credit card authorization scams, alongside core essential topics that replicate the most frequent and successful phishing tactics targeting organisations across all industries.
Stay Ahead of AI-Powered Cybercrime
Phishing has evolved—and your defense must evolve with it.
VENZA’s AI-Driven Phishing Templates empower your teams to recognize, resist, and report the attacks shaping today’s threat landscape.
Strengthen awareness. Reduce risk.
Connect with the VENZA cybersecurity experts to discover more. sales@venzagroup.com