VENZA, the leading provider of data protection and regulatory compliance solutions for the hospitality industry, today announced that it has hired Letisha Sanchez as Customer Success Coach. A fluent Spanish speaker, Sanchez’s addition furthers the company’s ongoing commitment to providing full-spectrum services and support to Mexico, Latin America, and the Caribbean.

As a Customer Success Coach, Sanchez will be responsible for assisting VENZA clients on all aspects of their data protection activities. This includes coordinating the delivery of key products like the VENZA Learning™ Content Library, VENZA Phishing™, and more through regular touchpoints and calls.

Employing a distinct model for personalized coaching, VENZA guides its clients through their journey toward better visibility and better defense, thereby lessening the burdens of compliance and mitigating exposure to business disruption risks.

The addition of Sanchez is the latest in a series of moves in support of primarily Spanish speaking hoteliers. In November, VENZA announced the hiring of Mark Peterson, Vice President of Sales, Latin America, and, in 2023, the company released new Spanish language translations of many of its core security awareness training courses.

Sanchez holds a BA from the University of Puerto Rico in Social Sciences and Criminal Justice with a Law & Society concentration. Prior to joining VENZA, she held leadership roles in the fields of human resources and communication. She is located in Puerto Rico, where she has lived for over 20 years.

“VENZA is committed to making world-class data protection tools available to all potential clients and their employees,” said Dominique Williams, Customer Success Manager at VENZA. “That includes the region of Mexico, Latin America, and the Caribbean—a hotbed of activity for hoteliers and the hospitality industry. The addition of Letisha, a fluent Spanish speaker with exceptional customer service skills, reflects our commitment to making our services widely available with minimal friction for these clients.”

“I am thrilled to join VENZA, a company known for its hands-on, personalized customer service,” said Sanchez. “I look forward to working with our clients to help them address the serious and pressing modern data protection and compliance challenges.”

Letisha Sanchez can be reached by email at Letisha.Sanchez@VenzaGroup.com.

About VENZA

VENZA is the leading provider of data protection and compliance solutions for the hospitality industry. Drawing on decades of experience, VENZA provides 360-degree visibility that enables proactive risk management to mitigate vulnerabilities and keep your guests and their data safe. Know your risks and protect your enterprise with VENZA.

More than 225,000 users in 100+ countries look to VENZA for tools, technology, and strategic security support. Founded in 2008, VENZA is a privately held company with regional offices in Atlanta, GA, Pensacola, FL, San Juan, PR, and The Hague, Netherlands. For more information, visit www.VENZAgroup.com.

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