Recorded Webinars
Missed a previous webinar or looking for a refresher on a specific topic? We’ve recorded our previous events and organized them below. Watch previous webinars anytime according to your schedule, skip to relevant sections, or pause to take notes.
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VENZA Webinar - Remote Training
It’s no secret that the pandemic changed how people work forever.
Now, words like “fully remote” and “hybrid option” are common and studies suggest that more than 20% of workers will be permanently remote by 2025.
However, the workforce still must be trained to do their jobs safely and securely.
In this webinar, we’ll be covering:
• Workforce trends in hospitality
• Security challenges created by remote workers
• How training must adapt to off-site work
• Other solutions for ensuring better defense in a remote world
• Security challenges created by innovation and how to mitigate risk
The webinar lineup is:
Presenter – Macarena Carballo, VP of Operations and Customer Success
Industry Expert – Mark Pate, Assistant Controller/IT Director, Highpointe Hotel Corporation
Industry Expert - Melissa Brown Fletcher, Applications Project Manager IT, Sandals Resorts International
Moderator – Daniel Johnson, Partner/Co-Founder, VENZA
Producer – Sean Shields, Brand Ambassador, VENZA

VENZA Webinar - Innovation Management
VENZA Webinar - Innovation Management
Changes in marketplace competition, evolving guest preferences, and the availability of new technology create both urgency and opportunities for hotels to harness the role of innovation.
Although over 70% of executives report implementing major innovations, there remain significant differences in the products, services, and processes within the hospitality industry.
Innovation management (IM) can provide tools for systematizing the generation and implementation of change.
The webinar lineup is:
Presenter – Barbara Espinosa, Product Manager with VENZA
Industry Expert – Juan Carlos Carrillo, IT Director, Karisma Hotels & Resorts
Moderator – Daniel Adam Johnson, Partner & Co-Founder, VENZA
Producer – Sean Shields, Brand Ambassador, VENZA

VENZA Webinar - Vendor Management
In today’s world, information security breaches impact your reputation, regardless of where the cause originates.
This raises new risks as hotels increasingly outsource key services to third parties such as cloud-based data storage or digital marketing companies.
In this webinar, we’ll be covering:
• Risks from third-party vendors
• Challenges of vendor oversight
• Best practices for better management
• Platform tools
• Five other ways to secure your business
The webinar lineup is:
Presenter – Larry Thomas, MBA, CISSP, CISA, PCI-QSA, Security Manager, VENZA
Industry Expert – Michael Attenborough, Senior VP of IT, Pyramid Global Hospitality
Moderator – Daniel Johnson, Partner & Co-Founder, VENZA
Producer – Sean Shields, Brand Ambassador, VENZA

VENZA Webinar - Security During Transition
VENZA - Security During Transition
The hospitality industry is known for its dynamic nature. Properties change hands, and management companies are swapped in and out. Maintaining security during these transition periods can be incredibly complex. Find out what industry experts think about security during transition in this 30 minute webinar.
In this webinar, we’ll be covering:
• Types of hospitality transitions and recent trends
• Inherited and post-transition risks
• Best practices for due diligence and post-transition security
The webinar lineup is:
Presenter – David Neel, CTO, CyberTek MSSP
Industry Expert – Tom Stoffo, Corporate Director of Technology, Mainsail Lodging & Development
Industry Expert – Carlos Herrera, IT Director & Business Technology Partner, AM Resorts
Moderator – Daniel Johnson, Partner & Co-Founder, VENZA
Producer – Sean Shields, Brand Ambassador, VENZA

VENZA Webinar - Social Engineering
Social engineering is one of the most common forms of cyberattack. Recent studies indicate that over 82% of all successful attacks are the result of human error and they have been rapidly increasing in recent years.
Equally concerning, research suggests that a large percentage of employees who have received basic training still open emails that they know are suspicious for fear of misidentifying a message and getting in trouble.
So, what should you do?
In this webinar, we’ll be covering:
• What is social engineering?
• Key risk points within organizations
• New trends in phishing, and
• How to mitigate risk and respond to an event
The webinar lineup is:
Presenter – Kyle Boltwood, Product Analyst, VENZA
Industry Expert – Rick Martin, CHA, Director of Operations, Olympia Hotel Management
Industry Expert – John Burkard, VP, IT Security & Compliance, Playa Hotels & Resorts
Moderator – Daniel Adam Johnson, Partner & Co-Founder, VENZA
Producer – Sean Shields, Brand Ambassador, VENZA

VENZA Webinar - Cybersecurity Insurance
VENZA | CyberTek Webinar: LIVE from HITEC in Orlando. Cyberattacks continue to grow in scope, frequency, and cost. Smart leaders know that preparing for and responding to cybersecurity threats requires multi-layers of protection and insurance.

VENZA Webinar - Ransomware
VENZA Webinar - RANSOMWARE
Ransomware attacks have been on the rise for the last 4 years, with the number of businesses victimized by ransomware attacks peaking at 68.5% in 2021.
Find out what industry experts think about the ever growing ransomware risk in this 30 minute webinar.
The webinar lineup is:
Presenter – David Christiansen, M.S., CISM, CISA, PCI-QSA, CIO, VENZA
Industry Expert – Eric Chao, Corporate Senior IT Director, Viceroy Hotel Group
Moderator – Daniel Johnson, Partner & Co-Founder, VENZA
Producer – Sean Shields, Brand Ambassador, VENZA

Webinar: Culture of Awareness - Why is InfoSec Training Important?
VENZA Webinar - Culture of Awareness - Why is InfoSec Training Important?
Data security is a multifaceted discipline that requires expertise and attention. Last year, cybercrime damages exceeded $1 trillion.
Studies show that 95% of all data breaches can be traced to human error. With this in mind, the creation of a Culture of Data Protection Awareness must be placed on the top of the list of priorities.
This webinar will address the following points:
• Indications of a Culture of Awareness
• The Business Benefits of a Culture of Awareness
The webinar line up is:
Presenter – Macarena Carballo, CMP, CMM, HMCC, CPCE, Director of Customer Success, VENZA
Industry Expert – Karen Ranker, VP Human Resources, Noble House Hotels & Resorts
Industry Expert – Michael Fenech, Dir. Sr. Technical Solutions Corp. IT, Atrium Hotels
Moderator – Barbara Espinosa, Product Manager, VENZA
Producer – Sean Shields, Brand Ambassador, VENZA

Industry Staffing Challenges in Hospitality
VENZA Webinar - Industry Staffing Challenges in Hospitality
Surviving the pandemic means hoteliers must face a new challenge: staffing shortages. Hospitality staff must have a unique multi-disciplined skill set to be effective and many qualified team members have been lost to the industry.
Cash flow is always at the forefront of a business owner’s mind. Currently, in hospitality, hiring challenges have put hoteliers and their staff in a holding pattern.
This webinar will address the following points:
• Salaries
• Responsibilities and Skillsets
• Team Strength and Solidarity
• Maximizing technical tools to add value (to the tools AND team members)
The webinar lineup is:
Presenter – Alan Zaccario, CDPSE, Security Analyst - PCI Compliance, VENZA
Industry Expert – Rakesh Gupta, Vice President, Information Technology, Atrium Hospitality
Industry Expert – Ron Hardin, CHTP, Director IT, Sandestin Golf and Beach Resort
Industry Expert – Andrea L. Case, PHR, Corporate Director of Human Resources, Premier Resorts & Management
Moderator – Daniel Johnson, Partner/Co-Founder, VENZA
Producer – Sean Shields, Brand Ambassador, VENZA

Webinar - Layered Security
Successfully thwarting cyber threat vectors requires having the right tools, the right layers, in place. CyberTek MSSP recommends a layered security approach for data protection.
Data security includes logging, monitoring as well as an incident response program that satisfies standards (ISO/IEC 27001) and compliance requirements (PCI DSS, GDPR).
David Neel, CTO of CyberTek MSSP, a VENZA Company, will present the fundamentals and advantages of implementing a layered security posture.
The webinar lineup is:
Presenter – David Neel, CyberTek MSSP, CIO, CTT+, CSX, CISA, CISSP
Industry Expert – Jim Stark, Chief Technology Officer, Regency Hotel Management
Industry Expert – Sven Stoklassa, Manager System Architecture at Steigenberger Hotels AG
Moderator – Daniel Johnson, Partner/Co-Founder, VENZA
Producer – Sean Shields, Brand Ambassador, VENZA
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