Hoteliers’ PCI Compliance Programs Should Incorporate New Risk Assessment Guidelines from the PCI Security Standards Council

On November 16, 2012, the PCI Security Standards Council (SSC) released a “PCI DSS Risk Assessment Guidelines Information Supplement.”  The hospitality industry should use the document to help identify threats and associated vulnerabilities that could jeopardize payment card security. PCI SSC General Manager Bob Russo commented that the document provides, “a strong set of best […]

Community Relations Specialist (aka Buzz Architect) Needed

The Venza Group is offering a unique opportunity for individuals interested in community relations and marketing for the Hospitality/Retail and Training industries. We are seeking someone who can orchestrate interest (a “Buzz Architect”) through their enthusiastic, assertive, and hard-working disposition. The ideal candidate must enjoy people and possesses strong networking, presentation, communication and interpersonal skills. […]

Online Payment Problems Plague Hoteliers

Hotel executives, Internet travel bookers and global payment providers debated whether there are too many players in the online travel value chain during a session at the World Travel Market. The issue is becoming more pronounced as various third parties continue to push the onus of processing online payments to hoteliers, said David Cabreza, director […]

5 Min of Style Notes: 11/07/12

Thanks to those who attended. Today we discussed screen instructions in software training simulations and the importance of using clear language. The discussion focused on the following topics:   Be Specific – It’s a best practice to specifically identify what it is you want the learner to write, select, or click. Referencing only a field […]

5 Min of Style Notes: 10/31/12

Thanks to those who attended. Today we discussed the use of simulation instructions such as “Click” and “Select” in light of more contemporary navigational capabilities such as the “sweeping” of imagery and elements as is available on touchscreen and mobile devices. The discussion focused on the following topics:   Click vs. Select – The Venza […]

5 Min of Style Notes: 09/12/12

Thanks to those who attended. Today we discussed Venza Group templates available to curriculum developers. We made reference to the following: Q&A Worksheets – Made up of standard questions that must be answered during the curriculum development phase. SME Worksheets – A simple form that allows subject matter experts an easy-to-complete table that outlines skills […]

5 Min of Style Notes: 08/29/12

Thanks to those who attended. Today we discussed in-language translations of training modules. We made reference to the following: Translation/Localization capabilities provide value to VLS Clients – Our ability to translate to the world’s major languages helps keep the Venza Group competitive. The VLS process for translation/localization – We follow a process that begins with […]

5 Min of Style Notes: 08/15/12

Thanks to those who attended. Today we discussed Claire England’s article “e-learning … It’s a sprint, not a marathon!”. The article can be found by clicking here. We made reference to the three points she outlined in her article:   Do you really need that? – Ruthlessly cutting through and culling back on information that […]

Professional Services Administrative Assistant Needed

The Venza Group is offering a unique opportunity for individuals interested in Professional Services Management Support. We are looking to add a candidate to our Product Delivery Team. BUSINESS OBJECTIVE Due to company growth, the Venza Group requires additional project management administrative support. ACCOUNTABILITY SUMMARY The Professional Services Administrative Assistant enables the Professional Services Director […]